• 21st Century Business: Customer Service, Student Edition (2nd Edition)

Explore the evolving landscape of customer service in today's digital age with the 2nd Edition of "21st Century Business: Customer Service." This student edition covers key concepts, strategies, and technologies for delivering excellent customer experiences. Learn to adapt to changing customer expectations, leverage technology, and build strong customer relationships. Real-world examples and practical exercises equip you with the skills needed for success in customer service roles.

• Edition: 2nd Edition
• ISBN-13: 9780538740289
• Type: Student Edition